Everything you need to get started with ReadWithUs, learn with Ava AI, manage your account and get support when you need it.
Whether you're a student preparing for GCSE exams or a parent supporting your child's learning, we're here to help.
Quick Links: Getting Started | Ava AI | Free Quizzes | Courses | Subscriptions | Expert Support | Parents | Schools | Account & Technical Support | Privacy & Safety
ReadWithUs is an online GCSE learning platform that combines structured video lessons, interactive quizzes, personalised AI-powered teaching through Ava and optional support from qualified educational experts.
Our approach focuses on helping students understand difficult topics, learn from mistakes and build confidence through targeted practice.
ReadWithUs is designed primarily for students preparing for GCSE examinations, particularly those who want to improve their understanding, practise independently or receive additional help with challenging topics.
Parents and guardians can also use ReadWithUs to support their child's learning.
Our current GCSE focus includes:
Available courses may vary by examination board, specification and tier.
Getting started is simple:
You can also begin by trying an available free GCSE quiz.
Yes. ReadWithUs is designed for flexible, independent learning. You can study topics, revisit lessons and practise difficult skills according to your learning needs and available access.
Ava is ReadWithUs's AI-powered learning assistant.
Instead of simply showing whether an answer is right or wrong, Ava is designed to help students understand their mistakes, strengthen weak skills and practise challenging topics step by step.
Ava supports a simple five-step learning journey:
1. Learn the Topic — Start with a clear, focused video lesson.
2. Take the Quiz — Answer questions to check your understanding.
3. Ava Insight — Identify mistakes and the skills that need attention.
4. Ava Help & Teaching — Work through explanations and similar practice questions.
5. Master the Topic — Practise again, review your progress and strengthen your understanding.
Getting questions wrong is part of learning.
ReadWithUs helps you review your results and identify the topics or skills that need more attention.
Where Ava support is available, Ava can explain difficult concepts and guide you through targeted practice before you try again.
Yes. In supported learning activities, Ava provides step-by-step explanations and practice questions designed to help you understand why an answer was incorrect.
Ava Insight uses available quiz results and learning activity to highlight the skills you may need to improve.
It helps you focus on specific learning difficulties rather than repeating an entire topic unnecessarily.
In supported activities, Ava can provide similar practice questions to help reinforce the concept you're learning.
These questions are intended to help you apply an explanation independently.
Recall quizzes and memory boosters help you revisit previously studied topics.
They encourage you to remember and apply what you've learnt, helping reinforce understanding over time.
Yes. Ava uses artificial intelligence, and its explanations or answers may occasionally be inaccurate.
If something appears incorrect, check your learning materials or ask a qualified teacher. You can also report the issue to ReadWithUs.
Yes. ReadWithUs offers a selection of free GCSE quizzes so you can explore the learning experience before choosing a paid subscription.
Free access is subject to the available quizzes and any displayed usage limits.
Visit the Free Quizzes page and click Start Free Quiz.
Follow the available selection steps to choose your learning level, examination board and subject, then begin your quiz.
Yes. Once you submit your quiz, you can review the result and available feedback.
Additional personalised learning assistance may depend on your subscription plan.
Retakes are available where supported by the quiz and your account's access level.
Repeating practice questions can help you check whether your understanding has improved.
Some assessments have a time limit.
Make sure you have a stable internet connection and enough uninterrupted time before starting.
If the quiz behaves unexpectedly, contact our support team with the course, topic and a description of the problem.
Visit the Courses page and choose your GCSE subject.
Where available, select the examination board and appropriate tier, such as Foundation or Higher.
If you're unsure which course is right for you, check with your school or teacher before enrolling.
Yes. Access to multiple subjects depends on your subscription plan and the courses available through your account.
Check the Pricing page for the latest plan entitlements.
You can return to learning resources available within your account's subscription and access period.
Revisiting topics is encouraged, particularly when preparing for assessments or completing recall practice.
Where supported by your plan, your learning dashboard displays relevant activity, quiz results and progress through topics.
Ava may also highlight areas requiring further practice.
ReadWithUs offers free and paid learning options.
Paid plans provide additional learning features according to the plan selected.
Visit our Pricing page to see current prices, billing periods, trial offers and feature comparisons.
Ava's availability and included features depend on the subscription selected.
Check the plan comparison before subscribing.
Available upgrade or plan-change options can be reviewed through your account's subscription or billing area.
If you need help changing your plan, contact our support team.
Use the available subscription management controls in your account, or contact ReadWithUs support.
Cancellation and any remaining access or refund entitlement are subject to the applicable subscription terms and your statutory consumer rights.
Selected subscriptions may include a free trial.
Any current trial duration, renewal price and cancellation conditions will be displayed before you confirm the subscription.
Live educational expert sessions are generally booked separately from Ava learning subscriptions unless a particular offer expressly includes them.
If you continue finding a topic difficult, you can request additional support from a ReadWithUs educational expert.
Our expert-support service is designed to complement Ava's learning assistance.
Yes, where eligible experts and bookable sessions are available.
The selection process helps you choose appropriate subject support and an available lesson time.
ReadWithUs's expert programme is intended for applicants with relevant subject expertise and teaching experience. Applications are subject to the platform's approval and applicable verification procedures.
If you have questions about an expert's eligibility or qualifications, contact support.
The expert focuses on helping you understand challenging topics, work through relevant questions and strengthen your understanding.
Where appropriate, you can use your quiz results and Ava learning experience to explain which topics you need help with.
No expert should automatically receive unrestricted access to all your private conversations.
Relevant educational information may be shared where permitted and appropriate for a booked lesson, in accordance with ReadWithUs's privacy arrangements.
Rescheduling depends on the booking conditions and available lesson times.
Review your booking details or contact support if you need assistance.
ReadWithUs gives students a structured way to learn GCSE topics, check their understanding and focus on areas where extra practice is needed.
Ava provides personalised educational guidance, while expert support may be booked separately when additional human assistance is required.
Where a parent account is available and appropriately linked to a student's account, authorised learning progress information may be accessible through the parent dashboard.
The information available depends on account permissions and supported features.
Authorised parents or responsible account holders can manage applicable billing and subscription arrangements through the available account controls.
Contact support if you need assistance with account access or payments.
ReadWithUs aims to provide age-appropriate educational support and safeguards.
However, AI-generated content is not guaranteed to be error-free. Parents and guardians should remain involved in their child's online learning and report any inappropriate responses or safety concerns.
ReadWithUs is developing institutional learning arrangements designed to support GCSE students, teachers and school administrators.
Schools interested in institutional access can contact our team to discuss available options.
School-sponsored subscriptions and student seat arrangements may be available under an applicable institutional agreement.
Availability and activation procedures will be confirmed directly with the school.
Eligible, appropriately approved educational experts may be able to provide learning support through school arrangements.
Tutor eligibility, booking permissions and funding depend on the applicable institutional policy.
Contact Us About School Access
Open the login page and select Forgot Password.
Follow the password-reset instructions sent to your registered email address.
If the email does not arrive, check your spam or junk folder and confirm you entered the correct address.
Check that you're using the correct email address and password.
If necessary, reset your password.
If the problem continues, contact support and describe any error message you receive.
Never send us your password.
Try the following:
If the issue continues, contact support with the course and lesson name.
Refresh the page if it is safe to do so without losing an active attempt.
If an assessment is already in progress, record any error message before taking further action.
Contact support with the relevant subject, topic, device or browser and a description of what happened.
You can visit the ReadWithUs website through a compatible web browser.
For the most comfortable experience, use an up-to-date browser and a stable internet connection. Some learning activities may be easier to complete on a larger screen.
Contact support and provide the subject, topic, question or relevant explanation.
Describe why you believe the content is incorrect.
Our team can review the reported educational issue.
ReadWithUs processes personal information according to its Privacy Policy and applicable data protection requirements.
We aim to limit access to student information to authorised people who require it for legitimate purposes.
You can contact ReadWithUs to request account closure or exercise applicable personal data rights.
Some information may need to be retained where required by law.
If you experience inappropriate behaviour, concerning communication or a potentially unsafe interaction, contact ReadWithUs support.
Do not share private contact information with unauthorised people.
For immediate danger, contact the appropriate emergency services.
Read Privacy Policy
Read Terms & Conditions
Can't find the answer you're looking for?
Our team can assist with account access, GCSE courses, Ava AI, subscriptions, quiz problems and educational expert bookings.
Email: info@readwithus.org.uk
Phone: +44 7961 990404
READ WITH US LTD
14 Thirlmere Close, Wainscott, Rochester, Kent, ME2 4PA, United Kingdom
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